Shipping policy

Last updated: October 27, 2026

Thank you for shopping with Harmonic Blooms LLC. This policy explains how we deliver your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders are processed within 1-2 business days (excluding holidays).

Orders placed after noon or on weekends and holidays may begin processing the next business day.

You'll receive a confirmation email or text message when your order is delivered, if the delivery method supports it.

Delivery Methods & Delivery Times

Available delivery methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order is ready for delivery. They may be affected by carrier delays, weather, or other events outside our control.

Delivery costs

Delivery charges are calculated at checkout based on your destination and selected delivery method. 

Order Tracking

Once your order is delivered, we'll email or text you a confirmation at our earliest convenience. If you'd like to check the current status of your delivery, you can create a customer account on our website.

Delivery destinations

Delivery availability and fees are shown at checkout.

Address accuracy

Please check your delivery address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed orders

If your order is lost, damaged, or delayed, contact us and we will help you.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order is ready for delivery, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Substitutions

At Harmonic Blooms LLC, we take pride in crafting exceptional, luxury floral arrangements. Every design is handcrafted using the freshest, highest-quality product available.

Because flowers are a natural, seasonal product subject to Mother Nature, market conditions, and regional availability, specific varieties or colors occasionally may not be in stock on your requested delivery day. To ensure your arrangement arrives fresh, beautiful and on time, we adhere to the following substitution guidelines:

1. Maintaining the "Look and Feel"
Our primary goal is to preserve the overall aesthetic, style, and color harmony of the design you selected. If a specific flower or container is unavailable, we will substitute it with an item of equal or greater value that matches the mood, shape, and overall elegance of the original piece.

2. Single-Variety vs. Mixed Arrangements

  • Mixed Arrangements: For designer's choice or multi-flower bouquets, substitutions may be made for individual stems while keeping the overarching color palette and theme intact.

  • Single-Variety Arrangements: If you order a specific variety (such as all-roses or all-hydrangeas), the variety will take precedence over color when possible. For example, if a specific shade of pink rose is unavailable, we may substitute it with another premium rose of a closely matching tone.                                                  

3. Containers and Vases
If the exact vase or container pictured is out of stock, a similar container of equal or greater value—maintaining the same style, shape, and aesthetic—will be substituted.

4. Time-Sensitive & Special Occasion Deliveries
For time-sensitive milestones such as funerals, anniversaries, or birthdays, ensuring timely delivery is our top priority. If a key flower is unavailable and we are unable to reach you via the phone number or email provided at checkout, we reserve the right to make a tasteful substitution of equal or greater value to prevent delivery delays.

Questions?

Contact our team at (860) 248-6658 or use the contact details in our contact information policy.